How we handle your personal information.

What we collect

When you submit an enquiry, we collect the contact details, current country, qualifications, work history, area of interest and message you choose to provide. If you attach a guided-assistant conversation, it is included with the enquiry.

Why we collect it

Kiwi Fern Immigration Services uses this information to respond to your enquiry, understand the service you may need, arrange consultations, maintain service records and improve approved website guidance.

What not to submit

Do not send passport numbers, financial details, medical information or sensitive documents through the public enquiry form or guided assistant. A team member will explain an appropriate secure process if documents are required.

Storage and service providers

Website enquiries are stored in a dedicated Kiwi Fern Immigration database. Selected hosting, security and email providers may process the minimum information needed to operate the website and notify the team.

Your choices and rights

You may ask for access to or correction of personal information held about you. You may also ask whether information can be deleted, subject to professional, regulatory and legal record-keeping obligations.

Contact

For a privacy enquiry, email kiwifernimmigration@gmail.com or write to Kiwi Fern Immigration Services Ltd, 5 Lyster Lane, Upper Hutt 5018, New Zealand.